Frequently Asked Questions

You can rest assured that your pets are receiving top-quality care and attention. Our experienced pet sitters provide companionship, feeding, exercise, and other necessary services tailored to your pets’ needs. Your pets will thrive in the comfort of their own home. Lily’s Play-N-Stay brings a team of experts to care for your pets.

Absolutely. Our pet sitters undergo comprehensive training and have extensive experience in handling various aspects of pet care. You can have peace of mind knowing that your pets are in capable hands. Learn more about our experienced and trained pet sitters here! 

We offer daily visits based on pets’ requirements. If your pets require around-the-clock care or regular visits throughout the day, we have flexible options to accommodate their needs. Explore our service options and find the best fit for your pets on our Services page or give us a call today!

We care for a wide range of pets including dogs, cats, birds, small mammals, reptiles, and fish. We welcome all furry, feathered, and scaly friends as part of our extended family. 

Absolutely. Our pet sitters are experienced in administering medications including oral medications, injections, and topical treatments. We follow your instructions and any specific requirements to ensure your pet’s well-being. Contact us to discuss your pet’s medication needs and let us provide the necessary care.

Yes. We are fully bonded and insured to provide you with peace of mind and protect your home and pets in case of any unforeseen incidents. Rest easy knowing that your pets and home are in safe hands.

Our rates depend on various factors, such as the duration of the visit or stay the number and type of pets, and any additional services required. Request a personalized quote for your pet-sitting needs on our app! Download and book today!  

Yes, at Lily’s Play-N-Stay, we offer discounts and packages for frequent or long-term bookings. We value your loyalty and offer special incentives for clients who choose us for their pet care needs.

Absolutely! We understand the importance of staying connected with your pets. We provide regular updates, photos, or even video calls to keep you informed and reassured about your pet’s well-being. Stay connected with your beloved pet even when you’re away with our pet report card! 

We recommend providing sufficient food, treats, medications (if applicable), bedding, toys, litter, or any other necessary supplies for your pet during the in-home pet-sitting period. Additionally, providing detailed instructions on your pet’s routine, feeding schedule, exercise needs, and any specific preferences or requirements is crucial. Prepare your pet’s essentials for a comfortable stay. 

Yes. We understand that pets have various needs and we strive to provide comprehensive care. Inquire about our available services and any associated costs. Explore our additional services to ensure your pet’s needs are fully met. Contact us to learn more or review all your options for all services today. 

We do not have specific breed restrictions or limitations for in-home pet sitting. We welcome pets of all breeds and sizes, as long as they can be safely cared for within our guidelines. 

At Lily’s Play-N-Stay, we take a gradual and methodical approach to introducing a new pet sitter to your pet. Our pet sitters will follow your instructions and use techniques to help your pet feel comfortable and build trust gradually. Let us ensure a smooth transition for your pet and contact us to discuss your pet’s specific introduction needs.

Yes, we strive to accommodate special requests and specific routines for your pet. Please provide detailed instructions during the booking process and we will do our best to ensure your pet’s needs are met. Customize your pet’s care on our app! 

We require a credit card to be on file. We will charge a deposit at the beginning and teh remainder once the sit is finished.  Secure your preferred dates by submitting a booking request today! 

We strive to be transparent about our fees and charges. Any additional fees or charges, such as for specific services or additional pets, will be discussed and agreed upon before finalizing the booking. Contact us to discuss any fees or charges associated with your pet’s care.

In case of illness or veterinary emergencies, we will contact you immediately to discuss the situation. If necessary, we will seek veterinary care following your instructions and preferences. It’s important to provide accurate contact information and notify us of any existing health conditions. Keep us informed about your pet’s health for prompt and appropriate care. Contact us to discuss your pet’s specific health needs.